(EDITOR'S NOTE: The following is the first of a monthly column that will focus on finding a happy balance between work and life. Dave Machamer's column will be published on the last Sunday of each month. Questions and comments may be emailed to life@sungazette.com)
In today's world of complex and ever-fast changes, organizations are faced with challenge after challenge.
Any hopes of attaining competiveness, differentiation in the market and survivability requires a simple but profound ingredient for a recipe of success -?connecting with people - namely, the employees.
People, the human element in any organization, are the heartbeat that pumps life and vitality in providing exceptional service.
To say this is easy to accomplish takes hard work and commitment.
A key to unlocking this challenge is that of CONNECTING, creating a synergistic linkage among all parts of the organization. I have created a simplistic but powerful model called "Connecting Communication: Communication that engages and energizes any given workforce." The four components are development, involvement, appreciation and alignment.
A prerequisite of traveling this journey requires a bone-deep belief that human beings have an unlimited, powerful and almost unbelievable impact on transforming any organization or business.
In future articles, I will delve into each of these components with valuable perspective and information.
What I would like to leave you with today is to develop, if you have not already, some core values that make your organization special.
Examples may include: caring and going beyond customer service, integrity, innovation, community service, teamwork, servant leadership, unmatched quality and the list goes on.
Upon developing these, it is vital to share, communicate, educate, reinforce, integrate and internalize in the hearts, minds and behaviors of employees.
The result is unleashing the miraculous and creative forces of people - human commitment, dedication and engagement.
Machamer, is a human resources professional, college instructor, working on authoring a book and consultant with Pinnacle Consulting LLC in Williamsport.
